Your Privacy Matters to Us
We built pokerpelangi around your account security and data protection. This privacy policy explains how we collect, use and safeguard your information when you open an account, deposit...
How We Handle Your Information
pokerpelangi collects personal data — your name, email, phone number, identity verification documents and payment details — to create and maintain your account, process deposits through DANA, OVO, GoPay and QRIS, detect fraud, and comply with local regulations in supported regions. We use encryption and secure servers to protect this data. We do not sell your information to third parties. Your data
is retained only as long as your account is active or as required by law. You can request access, correction or deletion of your personal information by contacting our support team.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Why Your Data Is Safe With Us
SSL Encryption
All data transmitted between your device and our servers uses industry-standard SSL encryption. Your payment details and personal information are never exposed in transit.
Secure Payment Processing
We partner with certified payment processors for DANA, OVO, GoPay and QRIS transactions. Your financial data never touches our servers directly.
Regular Security Audits
Our infrastructure undergoes third-party security assessments quarterly. We identify and patch vulnerabilities before they become risks.
Identity Verification
We verify your identity during account creation to prevent fraud and comply with local regulations in supported regions across Indonesia.
Access Controls
Only authorized staff can access your personal data, and only when necessary to support your account or investigate suspicious activity.
Data Retention Limits
We delete inactive account data after 24 months unless you request otherwise or local law requires longer retention for compliance.
Our Privacy Approach Across the Platform
| Live Casino Tables | Your session data and betting history are encrypted and stored separately from your personal identity information for added privacy. |
|---|---|
| Slot Lobbies | Slot play records are tied to your account but never shared with game providers. We track only aggregate play patterns for your benefit. |
| Sportsbook Markets | Your betting preferences and wager history remain private. We use this data only to personalize your market feed and detect unusual activity. |
| Payment Methods | DANA, OVO, GoPay and QRIS transactions are processed through certified gateways. We store only transaction IDs, not your wallet credentials. |
| Account Communications | We send promotional emails and SMS only if you opt in. You can disable any communication type in your account settings instantly. |
| Third-Party Integrations | Analytics and fraud-detection tools we use are bound by strict data-processing agreements. No third party can access your full profile. |
| Cookies & Tracking | We use cookies to remember your login, language preference and lobby position. You can disable non-essential cookies in your browser anytime. |